Terms and Conditions

OUR GENERAL TERMS AND CONDITIONS

REGISTRATION

Registration must be made in writing (by post, fax or email/booking form on the Drop In homepage). The registration becomes binding for the participant upon receipt by the Drop In, for the Drop In it becomes binding upon written confirmation (by post, fax or email).

CONDITIONS OF PARTICIPATION

The participant expressly declares that from a medical point of view there are no objections to practicing surfing and all other (sporting) activities in which he/she participates. All sporting activities are always at your own risk. Only adults (at least 18 years old) are permitted to stay in the Drop In. In exceptional cases, a special agreement can be made between the drop-in and the underage participant and his/her legal guardian.

PERFORMANCE

The travel price includes the services specified in the booking confirmation. The Drop In reserves the right to make changes to individual travel services if these have become necessary after conclusion of the contract and do not significantly affect the overall average of the stay.

WITHDRAWAL BY THE PARTICIPANT

Cancellation by the participant is possible at any time and must be made in writing. If the participant withdraws from the contract or does not take part in the trip, he/she must pay the Drop In a cancellation fee. Cancellation fees are based on the total price. The following cancellation fees apply:

Up to 60 days before the start of the trip: €50.00
From 59 to 30 days before the start of the trip: 25% of the total amount
From 29 to 15 days before the start of the trip: 50% of the total amount
From 14 to 7 days before the start of the trip: 75% of the total amount
From the 6th day before the start of the trip: 100% of the total amount

The time of receipt of the letter of withdrawal by the Drop In is decisive for the calculation of the deadlines. Before the start of the trip, the participant can provide a substitute person who meets the requirements set by the drop-in for the stay (e.g. minimum age 18 years). Hierfür entsteht eine Gebühr in Höhe von € 25,00.
Auch für den Fall des Entstehens verschuldeter Körperschäden des Teilnehmers behält das Drop In den Anspruch auf den Reisepreis.
Wir empfehlen den Abschluss einer Reiserücktrittversicherung.

TERMINATION AND WITHDRAWAL BY THE DROP IN

The Drop In may withdraw from the travel contract before the start of the trip or terminate the travel contract after the start of the trip in the following cases:

a) Kündigung wegen Unterschreitung der Mindestteilnehmerzahl
Bei Nichterreichen der ausgeschriebenen Mindestteilnehmerzahl, wenn in der Buchungsbestätigung für die entsprechende Reise auf eine Mindestteilnehmerzahl hingewiesen wird, hat das Drop In das Recht, den Reisevertrag bis spätestens eine Woche vor Reisebeginn zu kündigen. Any payments already made by the participant will be refunded.

b) Aufhebung des Vertrages wegen außergewöhnlicher Umstände
Falls der Aufenthalt durch höhere Gewalt (z.B. Epidemien, Unwetter, Katastrophen, Krieg) oder nicht zumutbare Gefahr für den Teilnehmer nicht vertretbar ist, hat das Drop In das Recht, den Reisevertrag mit sofortiger Wirkung zu kündigen. The payments made will be refunded, taking into account the costs of the drop-in.

c) Reiseausschluss
Wenn der Teilnehmer während des Aufenthalts ungeachtet einer Abmahnung seitens des Drop In nachhaltig stört oder wenn er sich in solchem Maße vertragswidrig verhält, dass die sofortige Aufhebung des Vertrages gerechtfertigt ist, kann das Drop In ohne Einhaltung einer Frist den Reisevertrag kündigen. If the Drop In cancels, it retains the right to the travel price.

LIABILITY

The Drop In is not liable for accidents, possible traffic obstructions, delays and the associated postponements, as well as for any consequential costs that the participant may incur as a result.
Die Teilnahme am Surf- und/oder Skatekurs, den angebotenen (sportlichen) Aktivitäten, die Anreise, die Inanspruchnahme der genannten Leistungen sowie der Aufenthalt erfolgen auf eigene Verantwortung. The Drop In’s liability does not extend to dangers that are inevitably associated with the sport of surfing or the (sporting) activities offered and that are consciously accepted by the participant. It also does not extend to any damage incurred by the participant while surfing or taking part in the (sporting) activities offered through the fault of other participants or third parties. Eine Haftung für Verlust und Beschädigung des Eigentums der Teilnehmer seitens des Drop In ist ausgeschlossen.
Die Surfausrüstung, sämtliche Sportgeräte sowie sonstige Gegenstände, die Eigentum des Drop In sind, sind von den Teilnehmern ordnungsgemäß zu behandeln. In the event of grossly negligent damage or loss, the participant is liable for the damage incurred.

LIMITATION OF LIABILITY

The contractual liability of Drop In for contractual claims for damages by the participant is limited to three times the tour price for damages, provided that the damage was not caused to the participant intentionally or through gross negligence.

INSURANCE

Cancellation insurance is not included in the price. We recommend that you take out such insurance, and it is also advisable to take out luggage and international health insurance.

MINIMUM NUMBER OF PARTICIPANTS

Für den Surf- und Skatekurs sowie alle anderen angebotenen Aktivitäten beträgt die Mindestteilnehmerzahl 3 Personen. Ist in der Buchungsbestätigung auf die Mindestteilnehmerzahl und die Rücktrittserklärungsfrist (spätestens bis eine Woche vor Reisebeginn) hingewiesen, so kann das Drop In erklären, dass die Mindestteilnehmerzahl nicht erreicht und der Kurs bzw. die Aktivität nicht durchgeführt wird. The Drop In will send the above declaration to the participant immediately after becoming aware that the number of participants has not been reached, at the latest one week before the start of the trip. The participant may request to take part in another trip of at least equal value if the Drop In is able to offer such a trip from its range at no extra cost. The participant must notify the Drop In of his/her replacement participation immediately upon receipt of the Drop In’s declaration that the number of participants has not been reached. If the participant does not exercise this right, the amount paid by the participant will be refunded immediately.

CHANGE OF THE COURSE OF THE EVENT

Changes to the course of the event cannot be ruled out. The program (surf course, individual activities, etc.) may be changed and an alternative program offered, particularly in the event of weather-related risks. In such cases, the participant is not entitled to a refund of the tour price or a partial amount.

WARRANTY

The participant agrees that the Drop In will provide a defect-free service or improve the defective service within a reasonable period of time in place of the participant’s claim to rescission or price reduction. Remedial action can be taken in such a way that the defect is rectified or a substitute service of equal or higher value is provided, which also meets with the express approval of the participant. The notification of defects must be made on site. The Drop In may refuse to remedy the situation if it requires disproportionate effort. The participant is obliged to cooperate within the framework of the statutory provisions to avoid or minimize any damage in the event of service disruptions. In particular, the participant is obliged to inform the Drop In of his complaint immediately on site. The latter is instructed to take remedial action if this is possible.

EXCLUSION OF CLAIMS/STATUTE OF LIMITATIONS

The participant must assert claims against the Drop In for defective travel services, subsequent impossibilities and breach of secondary obligations within one month of the contractually agreed end of the trip. After expiry of the deadline, claims can only be asserted if the participant was unable to meet the deadline through no fault of his own. The participant’s claims expire one year after the contractually agreed end of the trip.

SPECIAL NOTES

As the arrival and departure of different groups of guests fall on the same day, the necessary cleaning and preparation of the rooms for the new guests may mean that they are not immediately available. The rooms are always cleaned when there is a change of guests and at least once a week. The bathrooms are cleaned daily.

IMAGE USE/DATA USE/DATA PROTECTION

The participant agrees that he/she may be photographed during the trip at events and sporting activities and that these photographs may be used as part of the marketing of the Drop In. This consent can be revoked in writing at any time.
The participant agrees that the data collected about them (personal data) may be used for market research and marketing purposes. With regard to the registered data of the participants, the Drop In undertakes to comply with the provisions of data protection and media law. In particular, the data will be treated confidentially. The participant can revoke consent in writing at any time. If he has withdrawn his consent, data will not be used in accordance with this paragraph.

SEVERABILITY CLAUSE

The invalidity of individual provisions shall not invalidate the travel contract or the remaining provisions of the small print.

COURT STATE

The place of jurisdiction is Lourinha.

Messerschmidt, Lda.
Rua Dr José Carvalho no 37
2530-151 Lourinha, Portugal